Privacy Policy
Last updated: April 2, 2026
1. Introduction
NativeSuite ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform and services.
2. Information We Collect
We may collect the following types of information:
- Account information: name, email address, and password when you create an account.
- Usage data: information about how you use our platform, including pages visited, features used, and interaction patterns.
- Device information: browser type, operating system, and device identifiers.
- Data source connections: metadata about the external services you connect to our platform (we do not store your external service credentials beyond what is needed for connectivity).
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our platform and services.
- Process your requests and manage your account.
- Communicate with you about updates, security alerts, and support.
- Ensure the security and integrity of our platform.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, HMAC request signing, and secure authentication flows.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us.
6. Third-Party Services
Our platform may integrate with third-party services (data sources, APIs). These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your personal data. To exercise these rights, please contact us at the address below.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date.
9. Contact
If you have questions about this Privacy Policy, please contact us at privacy@nativesuite.io.